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Support
- Why buy from Obros Office Furniture?
- Do you have a store?
- Where are you located?
- What are your phone hours?
- Who do I contact for customer service?
- Does your company have paper catalogues?
- Do you offer free fabric samples?
- Do you have any information on ergonomics?
- Do you have an Affiliate program?
- Does Obros do business with the Government?
- How do I place an order with Obros Office Furniture ?
- How is my personal information, protected/What is your privacy policy?
- How do I check the status of my order or track my order?
- What are my Confirmation number and Order number?
- What types of payment are accepted?
- Is sales tax charged?
- Are there volume discounts available?
- Why won't your website accept my credit card?
- Do you offer any Finance options?
Shipping/Delivery information
- What does free delivery mean?
- If I am not able to receive a delivery, will Obros Office Furniture leave the merchandise at my door or in a spot that I specify?
- How will my furniture be delivered?
- May I request a morning delivery?
- When will my order ship?
- Is it possible to receive my product faster than 2 weeks?Is it possible to receive my product faster than 2 weeks?
After the sale information
- How do I assemble my product?
- Do you have instructions for assembling the item?
- Is professional assembly available?
- What is your warranty/guarantee policy?
- What is the cancellation policy?
- What is the return policy?
- What if something is wrong with the furniture (damaged/missing part)?
- Who do I contact about billing questions?
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- Unbeatable Service!
- Free Delivery!
- 5-year guarantee!
- Huge Selection!
- Great Prices!
Obros Office Furniture is a National Business Furniture company, which has been providing beautiful furniture to offices and homes since 1998!
We do not have a physical store Selling online allows us to offer a larger selection of office furniture at better prices than most retail outlets.
Obros Office Furniture is a National Business Furniture company, which was founded in 1998. Our corporate Head Quarters is situated in Midrand, Johannesburg, South Africa
Obros Office Furniture
PO Box 735
Wendywood
Sandton
2144
Phone: +27 (0) 11 312 9610
fax: +27 (0) 11 312 9615
Obros Office Furniture
PO Box 735
Wendywood
Sandton
2144
Phone: +27 (0) 11 312 9610
fax: +27 (0) 11 312 9615
Sales Phone Hours:
Mon-Fri 6:30 am-8 pm, Sat 8 am-1 pm GMT
Customer Services Hours:
Mon.-Fri. 6:30 am-8 pm , GMT
Call +27 (0) 11 312 9610 or
Mon-Fri 6:30 am-8 pm, Sat 8 am-1 pm GMT
Customer Services Hours:
Mon.-Fri. 6:30 am-8 pm , GMT
Call +27 (0) 11 312 9610 or
email us for product quotations, billing inquiries or for any other questions.
We strive to carry quality brands and deliver your new furniture in perfect condition. If you need service on furniture, we will do everything we can to help you. Often the manufacturer wants to be contacted directly. The manufacturer usually handles part replacements, etc. There will be a note in the literature that comes with your new furniture that will direct you on who to call in the event that service replacement is needed. If this information is not available, please call us at +27 (0) 11 312 9610 or email us for product quotations, billing inquiries, product inquiries or for any other issues.
We do have furniture catalogues and digital images. Our full selection is shown on our website. However, we can send you digital images of any product required or a 3d images of the product you required. We also do layouts of offices and space planning. You can also visit our websites http://www.solenne.co.za or http://www.obros.co.za
Yes, most of our popular vendors have finish and fabric samples available. Please just send us an e-mail to: info@obros.co.za and let us know what your requirement is. You can also call +27 (0) 11 312 9610 to place your order. Your swatches should arrive within 3-5 business days.
Ergonomic chairs provide support by offering multiple adjustability options to best suit your needs. Ergonomics is difficult to define but basically means getting as much adjustability as possible to maximize productivity by reducing operator fatigue and discomfort. Seat height, arm height, lumbar support, and tension control and knee-tilt adjustments in chairs all aid in ergonomics support. Refer to the guide below to help choose an ergonomic chair. This diagram shows 11 of the most popular adjustments to look for when ordering.
Although no chair is going to solve critical back problems, there are chairs available that will help aid in back support. Those chairs will usually have lumbar support built in; or they will have an adjustable back which can pivot in and out and up and down to better fit a customer's back. Call +27 (0) 11 312 9610 for assistance
Although no chair is going to solve critical back problems, there are chairs available that will help aid in back support. Those chairs will usually have lumbar support built in; or they will have an adjustable back which can pivot in and out and up and down to better fit a customer's back. Call +27 (0) 11 312 9610 for assistance
Our Affiliate Program is a dynamic way for you to make extra cash from your website simply by linking to OfficeFurniture.com and enhancing your site with great office furniture from an experienced online leader. We have partnered with Link Share to manage the program and Link Share will provide you with useful tracking metrics. They will monitor traffic coming from your site to ours, and they will provide you with daily reports so you can see how the links you have chosen are working for you. If you're already a Link share member, click here to join our program. Otherwise, click here to create a Link share account and then join our program. Please contact us with any questions or read more information about it online.
We want you to feel comfortable placing your order. You can use our secure online ordering system or simply call us during regular business hours. You are also welcome to mail or fax your order to us.
Obros Office Furniture is dedicated to protecting the privacy of our customers and follows industry standard best practices to do so. Obros & Solenne Office Furniture does NOT rent or sell email addresses or phone numbers. Click here to view our complete privacy policy.
There are three ways to check your order status:
Use our online Order Status tool
Email us
Call us at +27 (0) 11 312 9610
Use our online Order Status tool
Email us
Call us at +27 (0) 11 312 9610
Our website accepts all credit cards and also EFT payments. We do not accept cheques. C.O.D is also accepted on the basis of a 50% on order and final payment when we deliver.
Placing an order; using a Purchase Order, please call us at +27 (0) 11 312 9610. Generally, we will only accept purchase orders from previous business customers, Government agencies, Schools and large well-rated businesses.
Placing an order; using a Purchase Order, please call us at +27 (0) 11 312 9610. Generally, we will only accept purchase orders from previous business customers, Government agencies, Schools and large well-rated businesses.
To protect your credit card information, we validate the information you provide during the checkout process. If you received an error message during checkout, please confirm that the following information exactly matches your credit card:
Credit card number
Expiration date
Name on card
Billing address (must match the billing address of your credit card)
If you are still having problems please try another credit card or call us at +27 (0) 11 312 9610.
Credit card number
Expiration date
Name on card
Billing address (must match the billing address of your credit card)
If you are still having problems please try another credit card or call us at +27 (0) 11 312 9610.
Yes Finance can be arranged through one of our financial institutions.
Shipping/Delivery Information
Delivery in Gauteng is free of charge. Delivery to any other parts of South Africa is at the rate of 15% against total purchase value. Export rates to other countries will be provided on enquiry. If any questions please do not hesitate to contact us: +27 (0) 11 312 9610
Free Delivery means there will be no extra charge for delivery and installation within the borders of Gauteng.
If I am not able to receive a delivery, will Obros Office Furniture leave the merchandise at my door or in a spot that I specify?
Courier deliveries:
Courier deliveries will be brought inside your building. If you require additional services, please call 27 (0) 11 312 9610 for our assistance.
Common carrier deliveries:
Your order will be shipped with free tailgate delivery included, meaning the furniture will be delivered to your dock. If there is no delivery dock at your business or home office, you will be responsible for taking the furniture from the tailgate of the delivery truck.
If you have special needs or questions, tell us in the shipping instructions/order comments area during checkout or call us on +27 (0) 11 312 9610 to discuss. If needed, we can arrange for the trucking company to call 24 hours prior to delivery so that you will know when to expect them.
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May I request a morning delivery?
May I request a morning delivery?
Because delivery times are scheduled at the discretion of the carrier used for your order, we cannot accept requests for specific delivery times.
Yes, we offer a wide selection of office furniture that is available to ship today.
Call +27 (0) 312 9610 to speak to one of our office furniture specialists for pricing and availability.
After the Sale Information
Basic tools are required to assemble most products. Generally, you'll need a screw driver set.
Normal wear or chairs used 24 hours per day are excluded. Orders over R15 000 and products with electronic components are subject to manufacturer's warranty. The guarantee does not include colour matching. If there is a question, please request free colour samples prior to placing your order.
We proudly offer a 5 year guarantee that all products are accurately described and will give you the service you expect. If there are any problems with the quality of the materials or workmanship, we will adjust, repair or replace to your satisfaction. Orders over R15, 000 and products with electronic components are subject to manufacturer's warranty. The guarantee does not include colour matching. If there is a question, please request free colour samples prior to placing your order.
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